Connect Email Accounts

Providers & authentication

Gmail via OAuth (Google consent, token storage and refresh).
Outlook/Microsoft via OAuth (MS identity platform).
IMAP/SMTP with host, port, TLS, and app passwords if needed.
Multiple accounts supported; choose default sending account per team.

Connection health & reconnect

Tokens can expire or be revoked; use the reconnect banner to restore access.
Failed sends due to auth issues surface notifications; fix in Email Accounts.
Monitor sync status for the Unified Inbox to ensure continuous fetch.

Deliverability & domain setup

Publish SPF, DKIM, and DMARC records on your sending domain.
Use gradual warmup to increase volume over time to avoid throttling.
Review Domain Health insights to act on inbox placement recommendations.

Limits & best practices

Respect provider rate limits; schedule sends to avoid bursts.
Keep templates simple; avoid spam‑trigger wording and heavy images.
Verify unsubscribe links and footer details for compliance.