Security

How we protect your data and maintain platform security

At Mailneo, security is our top priority. We employ industry-leading security measures to protect your data and ensure the reliability of our platform.

Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.

Access Control

Multi-factor authentication, role-based access control, and regular access audits.

Infrastructure

Hosted on secure cloud infrastructure with 99.9% uptime SLA and automatic backups.

Monitoring

24/7 security monitoring, intrusion detection, and automated threat response.

Security Practices

  • Regular third-party security audits and penetration testing
  • Security incident response team available 24/7
  • Regular security training for all employees
  • Vulnerability disclosure program with responsible researchers

Data Security Features

  • Automatic session timeout after inactivity
  • IP allowlisting for enterprise accounts
  • Audit logs for all data access and modifications
  • Secure API keys with granular permissions
  • Data loss prevention (DLP) policies
  • Regular automated backups with point-in-time recovery

Report Security Issues

If you discover a security vulnerability, please report it to our security team immediately. We appreciate responsible disclosure and will work with you to address any issues.

Email: hi@mailneo.co

Last updated: October 26, 2025