Privacy Policy

How we collect, use, and protect your information

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support.

  • Account information (name, email, password)
  • Payment information (processed securely via Polar.sh)
  • Email campaign data and contact lists
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security audits, and strict access controls.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your data at any time.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data in a portable format

6. Contact Us

If you have questions about this Privacy Policy, please contact us at hi@mailneo.co

Last updated: October 26, 2025